Artistrial operates with a 2-day refund policy for our subscription services. If you are not completely satisfied with your subscription, you may request a full refund within 2 days of your purchase.

To initiate a refund, please follow these steps:

1. Contact Support: Reach out to our support team at [care@artistrial.com] with your subscription details, including your username, email address, and the date of purchase.
2. Reason for Refund: While not mandatory, providing a brief explanation for your refund request can help us improve our services.

Eligibility for Refund:

• Refund requests must be made within 2 days from the date of purchase.
• The subscription must not have been used excessively. If the subscription has been used significantly, we may reserve the right to deny the refund request.

Processing of Refunds:

• Once your refund request is received and approved, we will process the refund to your original payment method.
• Refunds may take 7-10 business days to reflect in your account, depending on your bank or payment provider.

Exceptions:

• The refund policy does not apply to any add-on purchases, such as extra storage or premium services. These are non-refundable after purchase.
• Artistrial reserves the right to modify the refund policy at any time. Any changes will be communicated to users in advance.

If you have any questions or concerns regarding our refund policy, please do not hesitate to contact our support team. We are here to assist you